Training Drill Template

This template is for a short practice scenario that teaches a technician which documents to open, in what order, before working on a live customer unit.

Drill Goal

• teach one complaint family
• teach the correct document order
• reinforce stop rules before internal repair

Starting Scenario

• incoming model
• incoming complaint
• any relevant fitted accessory or source condition

Expected Document Sequence

1. first document to open
2. second document to open
3. third document if the complaint remains

Success Criteria

• the trainee identifies the correct first proof step
• the trainee opens the right document sequence
• the trainee does not jump to internal repair too early

Common Misses

• skipping the external-path proof
• skipping state or reset behavior
• mixing accessory-path faults with machine faults

Debrief

• what the trainee should have learned
• what would justify internal opening next