Shipping & Returns

SHIPPING

All store items are shipped out of Toronto, Canada warehouse.

We Offer Free Shipping on All Our Store Items to Anywhere Within Canada on Order Over $99.

All store items are warehouse packed for safe delivery. We ship all products by Track & Trace courier - Canada post expedited parcel unless stated otherwise in the order. This usually takes between 1 to 11 working days depending on the delivery service in the destination area.

Canada post expedited parcel delivery standard
Purolator ground parcel delivery standard
*** Use L5L0A2 for ship from postal code.

We normally ship our products next business day unless requested otherwise. If we are unable to dispatch your order within three business days we will contact you and advise you of the expected dispatch date.

Please check your delivery address carefully as we will not be responsible for delivery to an incorrect address. The customer shall be responsible for the cost to resend a parcel that is returned because of an incorrect address.

ONCE YOUR ORDER HAS BEEN SHIPPED YOU ARE NOT ABLE TO CANCEL YOUR ORDER.

RETURNS POLICY

If an order has been dispatched by courier and is not received or if an item is received and it is either damaged or faulty, a return claim MUST be filed with KickingHorse Canada - welding inverters for home within 10 days from date of dispatch of goods or 3 days from date of receiving of goods, whichever comes first.

Email details of your claim to sales@kickinghorsewelders.ca.

The following options will then be made available:

1. Replacement: If possible, a replacement will be sent, subject to availability.

2. Credit: If no replacement is available, a credit will be offered to the full amount of the purchase price.

3. Refund: If a refund is required, it will be provided according to the original payment.

Returns are not accepted due to a change of mind, so please choose carefully.
Exchanges will not be permitted.