KickingHorse Service Triage Dashboard

This page is the fastest complaint-to-action entry point for KickingHorse. It tells a technician what to open first from only the incoming complaint.

How to Use This Dashboard

Complaint Routing

Incoming complaint Likely family or branch First guide First packet or workflow First bench sheet or proof step First local files
unstable stick output on a small inverter, blinking power light, or fan-related collapse utility-path or support-power branch on A100 A100 guide A100 job packet prove a real 20 A branch or healthy 3 kW generator, dry 3/32 in 7018 or 6010/6011, and correct DCEN / DCEP lead placement before inverter blame; stop if the complaint is really improvised TIG use workbook sheet A100, A100_owner_manual_english.pdf
higher-output stick machine has bad arc blow, weak rod behavior, or changes strongly with outlet or clamp quality current-return and branch-quality branch on A220 A220 guide A220 job packet prove a true 230 V source, ideally 50 A, or healthy 5 kW generator baseline, dry 7018 or 6010/6011, and correct DCEN / DCEP lead placement before inverter blame; stop if the complaint is really improvised TIG use workbook sheet A220, A220_owner_manual_english.pdf
wire feeds at power-up, machine powers for one second then shuts off, display pins at max, or no wire feed while stick still works support-power, control, feedback, or MIG-only branch on MA200TS MA200TS guide MA200TS job packet prove one healthy process first, keep drive pressure in the correct range, verify feed does not move at power-up, and confirm the display tracks the active process before inverter blame MA200TS_Service_manual.pdf, local MA200TS wiring images, workbook sheet MA200TS
compact MIG has no wire feed, poor arc at higher wire speed, breaker trip, or torch-front-end oddities wire-feed, trigger, wire-size, and torch-front-end branch on F130 F130 guide F130 job packet return to factory 0.035 in flux-core baseline, keep any cord within the official 25 ft and full 20 A path, prove a real 120 V / 20 A or 3 kW source, then check for the 12 VDC to 44 VDC trigger-state split and left-hand-thread front-end seat condition before control-board calls B.067RM.600-C.pdf, B.067RM.601-D.pdf, local F130 parts breakdown, workbook sheet F130
MIG display is wrong, feed and display are both wrong, or digital preset behavior looks corrupt display, shared-control, source, or inductance branch on M185 M185 guide M185 job packet prove real 208/230 V source with the intended 40 A or 50 A time-delay path, return inductance to sane baseline, and confirm preset-versus-actual display transition before blaming the main power section; if no-feed and bad-display happen together, keep them on one branch first workbook sheet M185, local M185 exploded view, M185_owner_manual.pdf
plasma has no HF, HF but no OCV, air but no cut, or supply drifts when warm plasma HF, control, switch-power, or torch-stack branch on P40 P40 guide P40 job packet prove dry air under flow near 65 psi / 4.5 bar, fresh SG55 stack, clean clamp, about 1.5 mm HF gap, correct OCV test point, and about 24 VDC to the HF board before control-board or HF-board blame B.067RM.418-C_HF.pdf, B.067RM.410-C_control.pdf, B.067RM.419-C_main.pdf, P40_parts_breakdown.pdf, workbook sheet P40

Official Parts Exit Shortcuts

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