WeldKing Service Triage Dashboard

This page is the fastest complaint-to-action entry point for WeldKing. It tells a technician what to open first from only the incoming complaint.

How to Use This Dashboard

Complaint Routing

Incoming complaint Likely family or branch First guide First packet or workflow First bench sheet or proof step First local files
low OCV, fan slows, or arc dies after a short run on a compact arc machine support-power and capacitor-board branch on CoolArc160 CoolArc160 guide CoolArc160 job packet prove real 230 V branch power, verify the fan holds speed on its 24 V auxiliary path, and separate low OCV from no OCV before inverter-board blame COOLARC160_Test_instruction.pdf, workbook sheet CoolArc160
wrong 110 V or 220 V recognition, low OCV that may be VRD, or display shows the wrong input class input-sense, VRD, or fan-related false-fault branch on CoolArc200 CoolArc200 guide CoolArc200 job packet prove actual input recognition at J3, separate VRD versus non-VRD low OCV behavior, and isolate a shorted fan before control-board calls local input-sense note, local CoolArc200 wiring files, workbook sheet CoolArc200
MIG dead while stick or TIG still works, all lights flash, no wire feed, or feeder runs away on a digital multiprocess unit process-state, polarity-connector, ribbon, or support-power branch on MultiSonic220 MultiSonic220 guide MultiSonic220 job packet prove one healthy process first, clear hidden debug state with the documented 2T/4T reset, check the polarity connector, and confirm the feeder motor is off at idle before power-board blame B.067RM.183-D.pdf, B.067RM.205-H.pdf, local MultiSonic220 wiring image, workbook sheet MultiSonic220
all 8s on display, TIG panel strange, DC TIG works but AC TIG does not, or HF start seems wrong after a state fault reset-state, TIG start, remote, or AC-versus-DC branch on PulseWave200 PulseWave200 guide PulseWave200 job packet simplify to plain DC TIG on clean steel with pulse off, torch on negative, moderate gas flow, and reset-state proof before AC-inverter or HF-board blame workbook sheet PulseWave200, Pulsewave200_owner_manual_web.pdf
no HF on 220 V TIG, calibration-sensitive TIG behavior, or odd post-service TIG behavior HF-versus-no-HF version, gas-path, remote, or calibration-sensitive branch on CoolTIG220 CoolTIG220 guide WeldKing service workflow bundle prove simple DC TIG baseline first, split HF versus no-HF version assumptions, then clear torch front-end, gas, and remote branches before AC or HF board blame local CoolTIG220 HF notes, 220V_VERSION_NO_HF.docx, local wiring image, local calibration file
DC TIG is healthy but AC TIG is unstable, or only one pedal branch behaves badly on a compact AC/DC TIG AC-mode, gas-path, or 4K7 remote branch on TIG200PACDC TIG200PACDC guide TIG200PACDC job packet prove simple DC TIG first, then separate AC-only behavior and verify the documented 4K7 remote branch before board blame TIG200PACDCmanualsimple version.pdf, workbook sheet TIG200PACDC
internal-air-only failure, both air paths moving together, or moisture-sensitive built-in-air complaints internal-air, external-air, dual-valve, and SG55 branch on CoolCut40air CoolCut40air guide CoolCut40air job packet prove whether the complaint exists in internal mode, external mode, or both, then keep SG55 stack, water-trap, and valve behavior ahead of board work W.496RM.418-C.pdf, W.496RM.410-C.pdf, W.496RM.419-C.pdf, CC40AIR_DIAGRAM.tif
compact MIG clicks on and off, has low output, dead trigger response, or full-speed feed after a capacitor event support-power, trigger-wire, and generation branch on MigSonic145 MigSonic145 guide MigSonic145 job packet prove stable 24 V support, correct torch generation, and base-gun bare-wire feed with the tip removed before blaming the control PCB or any spool-gun branch MigSonic145_service_manual.pdf, MS145_MIN_OUTPUT.doc, workbook sheet MigSonic145
remote feeder is blamed but source readouts freeze, gas stays open, or spool gun feeds full speed source-side PCB, feeder-package, and spool-gun branch on MigSonic252S+SS20 MigSonic252S+SS20 guide MigSonic252S+SS20 job packet prove the power source itself first by checking readouts, jog or purge behavior, and idle gas state, then separate feeder-package and spool-gun connection faults before feeder blame MigSonic252S_owner_manual.pdf, workbook sheet MigSonic252S
external-air no-start, bad hose or valve routing, or guide-hardware complaints on a CB50 plasma hose, valve, CB50 torch, and guide branch on CUT40 CUT40 guide CUT40 job packet prove dry external air under flow, a fresh CB50 front end, a clean clamp path, and freehand cut behavior before blaming the control board or any guide hardware Cut40_owner_manual.pdf, workbook sheet coolcut40air
pressure-sensitive pilot, postflow with no start, or torch-head trouble on the compact 65 A external-air family pressure-window, RV1, torch-head, and freehand-versus-hardware branch on CUT65 CUT65 guide CUT65 job packet separate pressure-window or RV1 behavior from torch-head rebound, then prove freehand cutting before any A81 stand-off or circle-kit blame CUT65 no HF START.txt, Cut65manual.pdf, workbook sheet CUT65
delayed restrike, pilot-maintain-current drift, or guide-carriage complaints on the ThunderCut 65 family restrike-delay, RV1, torch-head, and guide-hardware branch on ThunderCut65 ThunderCut65 guide ThunderCut65 job packet keep pressure-window, RV1, torch-head rebound, and freehand-versus-guide behavior separate before any board work pilot_arc_maitain_current.pdf, ThunderCut65_service_manual.pdf, workbook sheet ThunderCut65
chart-sensitive rough arc, no gas command on trigger, or one-gun-only failure on a compact MAG machine chart, solenoid, and spool-gun branch on MAG211 MAG211 guide MAG211 job packet prove plain-steel MIG first, restore chart-correct setup, confirm about 36 VAC at the solenoid branch, and separate base-gun versus spool-gun behavior before board blame mag211manual.pdf, workbook sheet MAG211
rough arc with ripple feel, or feed direction wrong after board work on a mid MAG machine ripple, gas-solenoid, and post-service direction branch on MAG251 MAG251 guide MAG251 job packet prove plain-steel MIG first, check for about 1 VAC versus 6 to 7 VAC ripple behavior, and verify correct feed direction after service before deeper teardown mag251manualweb.pdf, workbook sheet MAG251
wire creeps after stop, sparks appear at the wire tip with no trigger, or spool-gun mode will not weld crater-fill, discharge-path, and spool-gun-voltage branch on MAG255 MAG255 guide MAG255 job packet prove plain-steel MIG first, isolate crater-fill behavior, and check spool-gun pins 1 and 9 before board blame Mag255_disable_craterfill.pdf, mag255manual.pdf, workbook sheet MAG255
compact MIG clicks, cycles, or has low output with trigger or feed weirdness support-power and control branch on MigSonic145 MigSonic145 guide WeldKing service workflow bundle prove 24 V support behavior and bare-wire feed with tip removed MigSonic145_service_manual.pdf, MS145_MIN_OUTPUT.doc

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